Terms of service

Olander Agent is operated by Unpak LLC (“Unpak”, “we”) for Olander, Inc. These terms govern your use of the service, including the web chat at olander-agent.com and the Model Context Protocol (MCP) server at /api/mcp. By signing in or connecting a client, you agree to them.

Who can use the service

The service is for Olander, Inc. and the people Olander authorizes. An account exists only if an administrator has added your email to the member allowlist. Signing in without an active membership gives you no access to Olander data.

What you may do

• Ask questions in your own words and read the answers.
• Connect ChatGPT or Claude under your own approved account to reach the read-only tools.
• Use the data you receive in the course of your work for Olander.

What you may not do

• Share your sign-in, token, or MCP connection with another person.
• Attempt to read data outside the scopes your account is granted, or to reach the underlying ERP by any path other than the published tools.
• Scrape or bulk-export data for use outside Olander without written permission.
• Resell, sublicense, or expose the service to third parties without written permission from Unpak.
• Attempt to disrupt, overload, or probe the service for vulnerabilities.

The service is read-only

The tools read from Prophet 21, a periodically synchronized reporting mirror, and reference documents. They do not write to Prophet 21. An answer can be wrong, out of date, or incomplete; mirror results include synchronization times. Verify in Prophet 21 before taking action that depends on it being correct, such as quoting a price or committing stock.

Suspension and termination

An administrator can revoke your membership at any time. Unpak can suspend or terminate access for a violation of these terms, for a security incident, or because your relationship with Olander has ended. Revoked tokens stop working immediately.

Privacy

Unpak's handling of personal data is described in the Unpak privacy notice, which also governs Olander Agent. Olander customer data read by the service is processed on Olander's behalf under the agreement between Olander and Unpak.

No warranty

The service is provided as is. Unpak does not promise it will be available, accurate, or fit for a particular purpose. To the extent permitted by law, Unpak disclaims all implied warranties.

Limitation of liability

To the extent permitted by law, Unpak's total liability for any claim related to the service is limited to one hundred US dollars. Unpak is not liable for indirect, incidental, consequential, or lost-profit damages.

Governing law

These terms are governed by the laws of the State of Oregon, without regard to conflict-of-laws rules. Disputes are heard in the state or federal courts sitting in Oregon.

Changes

Unpak may update these terms. The effective date above moves when that happens, and material changes are announced in the application.

Contact

Questions: team@unpak.ai.